At Bark ‘n Baby Gift’s, our customers are number one - always. That's why everything we do is focused on providing excellent customer service and delivering low prices.
The information you share with Bark ‘n Baby Gift’s allows us to provide the products and services you need and want while giving you the very best shopping experience.
Our founder Sam Walton reminded us that "a promise we make is a promise we keep," and it's our promise to customers that we respect the trust you place in us and the privacy of the information you share. Part of providing superior customer service includes making sure that we're building a relationship of trust with customers. Our way of doing that is to let you know in a clear, prominent, and easily accessible way how we collect, use, share, and above all protect your personal information.
Our Policy outlines:
This Policy covers how and why we collect, use, share, and protect your personal information:
Personal information is information that identifies you or reasonably can be linked to information that identifies you. For example, when you place an item on layaway or place an order online, we collect personal information, such as name, address, phone number, and credit or debit card information.
We have specific privacynotices that explain the information practices that apply to our specialized operations. See “What Are Your Privacy Protections for Specific Types of Personal Information?” section for more information.
What Privacy Protections Apply to Specific Types of Personal Information?
Our specific privacy notices for our specialized operations include:
What is Our Pledge of Accountability?
We require our associates, business partners, and service providers to manage your personal information properly.
We have designated a team of trained associates who are responsible for helping to ensure compliance with this Policy. We require all those who manage customers’ personal information to do so properly and in accordance with our policies.
What Type of Information Do We Collect and How Do We Collect It?
We collect information to deliver the products and services you request, to help improve your shopping experience, and to support our business functions. We collect information from you in a variety of ways when you interact with our stores, websites, and mobile services.
What Information Do We Collect
We may collect the following categories of personal information. Not all categories may be collected about every individual:
How Do We Collect Information
We collect information from you in two ways: (1) information we receive from you and (2) information we receive from others. Information we receive from you includes: i) information you actively share with us, such as when you create an account on one of our websites, and ii) information you provide us passively through technology, such as through a cookie placed on your computer when you visit our websites. We also receive information from other sources to help us supplement our records, improve the personalization of our service to you, and detect fraud. Our goal is to limit the information we collect to the information needed to support our business.
Information We Receive from You
You actively share information with us in various ways in our stores and online. For example, you share information when you:
When you engage in these activities, you may share different types of personal information with us, such as your name, email address, physical or postal address, phone number, date of birth, and payment information.
You also passively provide us information in other ways through technology. Some of this information may be linked to you personally. This information helps our websites and mobile services work correctly and supports our customer marketing and analytics efforts – our work to understand our customers’ needs and provide information about our products and services. Here are some examples:
Information We Receive from Other Sources
We receive information about you from other sources to help us correct or supplement our records, improve the quality or personalization of our services and marketing to you, and prevent or detect fraud. We collect personal information from consumer reporting agencies in conjunction with products or services that involve financial risk to Bark ‘n Baby Gift’s, such as transactions in which Bark ‘n Baby Gift’s extends you financing.
How Do We Use Your Personal Information?
We use your personal information to provide you products and services, such as to fulfill your requests for products or to help us personalize our services and marketing to you. We also use your personal information to support our business functions, such as fraud prevention, marketing, and legal functions.
Some examples include:
To do the above, we combine personal and non-personal information, collected online and offline, including information from third party sources. We also may transfer or share your personal information within our corporate family of companies, such as with Sam's Club, Vudu, Moosejaw.com or Hayneedle.com, for these purposes, as permitted by law.
Uses of personal information relevant to our specialized operations, such as our health services and financial services lines of business, are described in our notices for specific types of information.
How Do We Share Your Personal Information Outside of Bark ‘n Baby Gift’s?
All of the categories of personal information that we collect have been shared with other companies, including those within our corporate family, for a business purpose. We will not sell or rent your personal information for monetary consideration. We may share your personal information in limited circumstances, such as to conduct our business, for other companies to offer you and administer your use of co-branded products, in the event all or a part of our business is merged, sold or reorganized, when legally required, as described below, or with your consent.
We will not share your personal information outside of our corporate family of companies, except in the following circumstances:
We share personal information about you with service providers that help with our business activities, including shipping vendors, billing and refund vendors, payment card processors, marketing and advertising vendors, and companies that help us improve our products and services. We require our service providers to keep your personal information secure. We do not allow our service providers to use or share your personal information for any purpose other than providing services on our behalf. Your personal information may be stored and processed by our service providers in the United States or other locations where the service providers or Bark ‘n Baby Gift’s maintain facilities.
Products and Services Offered by Other Businesses
We will sometimes enable other businesses to make their products or services available to our customers, such as through Bark ‘n Baby Gift’s.com Marketplace retailers. You may purchase products or services from these other businesses at our stores or through our websites or mobile services. When you purchase these products or services, we identify the other business and share with this business personal information related to your purchase of their products and services.
Co-Branded Products and Services
We may share your personal information with companies that offer co-branded products or services, such as our co-branded Bark ‘n Baby Gift’s credit card. In conjunction with the co-branding program, we may receive compensation from the co-branding activity. These companies are prohibited from using your personal information for purposes other than offering you, and administering your use of, these co-branded products and services.
Legal Requirements and Protection of Our Company and Others
We may share your personal information in other special circumstances, which include situations when sharing is required by law, or we believe sharing will help to protect the safety, property, or rights of Bark ‘n Baby Gift’s, our customers, our associates, or other persons. Examples include:
In the event that all or a part of our business is merged, sold or reorganized (including transfers made as a part of insolvency or bankruptcy proceedings), personal information about you could be shared with the successor business. We will use reasonable measures to help ensure that any successor treats your information in accordance with this Policy.
Pursuant to Our Specific Privacy
We have specific privacy notices related to some of our specialized operations. We may disclose personal information for purposes identified in those notices, which arise in those specialized operational areas. These specific privacy notices describe additional or different information practices relevant to those operations. Our specific privacy notices can be found here. For example, as detailed in the Notice of Privacy Practices, our health services operations will disclose personal information to other health care providers for treatment purposes.
Advertising Related Activities
We may share aggregated or pseudonymous information (pseudonymous information includes things like: device identifier, type of device, IP addresses, cookies and other information associated with your browsing and app usage) with other companies, such as publishers, advertisers, measurement analytics providers, and others. We do not share information that directly identifies you (information such as name or email address) with these companies.
With Your Consent
In circumstances other than those described above, we will ask for your affirmative consent before we share your personal information outside of our corporate family of companies, and we also will not sell or rent your personal information for monetary consideration.
What are Your Choices?
You have choices about the various ways we collect, use, and share your personal information.
Some of our mobile services use your device’s location information. You can adjust the settings of your mobile device at any time to control whether your device communicates this location information. We may also offer additional controls on our use of your mobile location information.
We want to offer you choices about the different ways we collect, use, or share your personal information. These choices are described below.
When we are sending marketing communications to you, we use the following standards:
If you contact us by email or mail, please be sure to include your full name, the types of communications you would like to receive or not receive, and your related contact information. For instance, if you would like to opt-out of mail, include your mailing address. Please allow sufficient time for your marketing preferences to be processed. It may take up to ten days to process your requests related to email and up to 30 days to process your requests related to telephone calls, text messages, app notification and sharing information with your consent. Please note that postal mailings are often prepared many weeks in advance, and you may continue to receive mail for six to ten weeks.
Since we do not accept opt-out requests from third parties, such as catalog opt-out services, please communicate your request directly to us through one of the mechanisms mentioned above.
Please know that, even if you opted out of receiving marketing communications from us, we may still contact you for transactional or informational purposes. Some examples are contacts for customer service, product information, service or reminder notices, or recalls. We may also need to contact you with questions or information regarding your order.
Interest-Based Advertising Preferences
We personalize your experience on our sites and mobile services by showing you advertisements that are tailored to your interests. For example, if you browse or shop for electronics with us or on other sites, we may show you ads for electronics as you continue to browse the Internet. For more information about browsing information see “Information We Receive from You.”
We show you advertisements related to Bark ‘n Baby Gift’s or our advertising partners. We belong to ad networks that may use your browsing history across participating websites and mobile services to show you interest-based advertisements. You may also see ads for Bark ‘n Baby Gift’s on participating websites and mobile services based on how you browse.
Mobile Location Settings
Some of our mobile services use your device’s location information. You can adjust the location settings of your mobile device at any time to control whether your device communicates this information. You will also need to adjust your device’s Bluetooth settings to completely disable the collection of Bluetooth location-related data. See your device instructions to learn more about these settings. In addition, we may offer you controls on our use of your mobile location information. See “What Types of Information Do We Collect?” above for more information on the types of location information we collect.
Device Camera and Microphone
Some of the features on our websites and mobile services may require access to the camera or microphone of your computer or mobile device. You must give your permission before we access your device’s camera or microphone, and you can adjust the settings of your device at any time to control access to your camera or microphone. See “What Types of Information Do We Collect?” above for more information.
How Do You Access and Update Your Personal Information?
We provide you with various ways to access or update your personal information, including contact and account information. We also take reasonable steps to keep your personal information accurate and complete.
You can access or update your personal information, including contact or account information, in the following ways:
Our specialized lines of business, such as health services and financial services, offer specific methods to exercise privacy rights. For example, our health services operations, such as Bark ‘n Baby Gift’s Pharmacies, Vision Centers, and Clinics, provide opportunities to access or amend protected health information collected, created, or received by those operations (for example, information collected at a Bark ‘n Baby Gift’s pharmacy to fill a prescription) as described by the Notice of Privacy Practices. If you need assistance accessing records related to your personal information collected, created, or received by our health services operations or financial services operations, please visit the “What Privacy Protections Apply to Specific Types of Personal Information?” section.
If you are a California resident, please refer to the “What Are Your California Privacy Rights?” section for additional information on your rights under the California Consumer Privacy Act.
How Do We Secure Your Personal Information?
We recognize the importance of maintaining the security of our customers’ personal information. We use reasonable security measures, including physical, administrative, and technical safeguards to protect your personal information.
We have a team of associates who are responsible for helping to protect the security of your information. Whether you are shopping on our websites, through our mobile services, or in our stores, we use reasonable security measures, including physical, administrative, and technical safeguards. These measures may include physical and technical security access controls or other safeguards, information security technologies and policies, procedures to help ensure the appropriate disposal of information, and training programs.
How Does Bark ‘n Baby Gift’s Protect the Privacy of Children Online?
Bark ‘n Baby Gift’s’s general audience websites and mobile services are not directed to children under the age of 13 and do not knowingly collect personal information from children under the age of 13. For those websites and mobile services that are directed to children under the age of 13, that website or mobile service will explicitly state that it collects information from children. The website will also have a separate privacy notice posted detailing the practices specific to those websites, all of which comply with the Children’s Online Privacy Protection Act.
Visit our Store & Corporate Feedback page and select “Company Feedback and Questions” from the menu to contact the Customer Service Team with questions about this Policy or write the Bark ‘n Baby Gift’s Privacy Office with any questions or comments about this Policy or about how we handle your personal information.
The Privacy Office’s address is:
Bark ‘n Baby Gift’s Corporate
1235 W. Town and Country Rd
Orange, CA 92868
What Are Your California Privacy Rights?
California Consumer Privacy Act
If you are a California resident, you can make certain requests regarding your personal information. We will fulfill each of these requests to the extent required by law.
1. You can ask us what personal information we have about
you, including a list of categories of your personal information that we have
sold and a list of categories of your personal information that we have shared
with another company for a business purpose.
2. You can ask us to delete your personal information.
3. You can ask that we stop selling your personal information.
More information on each of these requests is below.
1. What personal information do you collect about me? If you make this request, we will return to you (to the extent required by law):
You can ask us to provide you with this information up to two times in a rolling twelve-month period. When you make this request, the information provided may be limited to personal information we collected about you in the previous 12 months.
2. Delete My Personal Information: You have the right to ask that we delete your personal information. Once we receive a request, we will delete the personal information (to the extent required by law) we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through de-identification of the information. If you choose to delete your personal information, you may not be able to use certain website or in-store functions that require your personal information to operate. Deleting your personal information will not cancel memberships you have purchased.
3. Stop Selling My Personal Information: We do not sell your personal information for monetary consideration. However, under some circumstances a transfer of personal information to a third party, or within our Bark ‘n Baby Gift’s family of companies, without monetary consideration may be considered a “sale” under California law. For purposes of California law, all categories of personal information, except for background and criminal information, biometric information, and government identifiers, are transferred to third parties or within our family of companies. Such transfers may be considered a sale. If you submit a request to stop selling your personal information, we will stop making such transfers. If you are a California resident, to opt-out of the sale of your personal information, click “Do Not Sell My Personal Information” at the bottom of our home page to submit your request.
We will not discriminate against you for exercising your rights. This generally means we will not deny you goods or services, charge different prices or rates, provide a different level of service or quality of goods, or suggest that you might receive a different price or level of quality for goods. Please know, if you ask us to delete or stop selling your data, it may impact your experience with us, and you may not be able to participate in certain programs or membership services which require usage of your personal information to function.
To exercise the California privacy rights described above, please click “Request My Personal Information” at the bottom of our home page or call (714) 617-2590
To exercise these California privacy rights for personal information at Vudu, please visit vudu.com and click the “Do Not Sell My Personal Information” or “Request for Personal Information” links on the home page or call (714) 617-2590.
Your California Privacy Rights - Shine the Light
The following rights apply to California residents.
Contact our Customer Service Team or write the Bark ‘n Baby Gift’s Privacy Office with any questions or comments about this Policy or about how we handle your personal information. The Privacy Office’s address is:
Bark ‘n Baby Gift’s Corporate
1235 W. Town and Country Rd
Orange, CA 92868
How Will I Know if This Policy Changes?