Privacy Policy
We recently updated our
Privacy Policy.
Updates include:
- Describing of new rights available to California
consumers under the California Consumer Privacy Act
- Clarifying our practice not to sell personal
information for monetary consideration
- Clarifying how personal information is shared for
advertising related activities
Bark ‘n Baby Gift’s Privacy Policy Summary
At Bark ‘n Baby Gift’s, our customers are number
one - always. That's why everything we do is focused on providing excellent
customer service and delivering low prices.
The information you share with Bark ‘n Baby
Gift’s allows us to provide the products and services you need and want while
giving you the very best shopping experience.
Our founder Sam Walton reminded us that "a promise we
make is a promise we keep," and it's our promise to customers that we
respect the trust you place in us and the privacy of the information you share.
Part of providing superior customer service includes making sure that we're
building a relationship of trust with customers. Our way of doing that is to
let you know in a clear, prominent, and easily accessible way how we collect,
use, share, and above all protect your personal information.
Our Policy outlines:
- How and why we collect your personal information;
- How your personal information is used and protected;
- When and with whom we share your personal information;
and
- What choices you can make about how we collect, use,
and share your personal information.
What Does This Privacy Policy Include?
This Policy covers how and why we collect, use, share, and
protect your personal information:
- Within our Bark ‘n Baby Gift’s and Amigo
retail stores in the United States and Puerto Rico, and
- On our websites and mobile services where this Policy
is posted.
Personal information is information that identifies you or
reasonably can be linked to information that identifies you. For example, when
you place an item on layaway or place an order online, we collect personal
information, such as name, address, phone number, and credit or debit card
information.
We have specific privacynotices that
explain the information practices that apply to our specialized operations.
See “What Are Your Privacy Protections for Specific Types of Personal
Information?” section for more information.
What Privacy Protections Apply to Specific Types of Personal
Information?
Our specific privacy notices for our specialized operations
include:
- Our health services operations, such as Bark
‘n Baby Gift’s Pharmacies, Vision Center, and Clinics, use patient health
information as described in the health services Notice of Privacy
Practices. Review the Notice of Privacy Practices for the information
practices specific to patient health information.
- Bark ‘n Baby Gift’s makes a variety of financial
products and services available to you, either directly or in connection
with business partners. A description of information practices specific to
financial products and services is available here.
- Bark ‘n Baby Gift’s maintains separate privacy
policies applicable to its international operations.
What is Our Pledge of Accountability?
We require our associates, business partners, and service
providers to manage your personal information properly.
We have designated a team of trained associates who are
responsible for helping to ensure compliance with this Policy. We require
all those who manage customers’ personal information to do so properly and in
accordance with our policies.
What Type of Information Do We Collect and How Do We Collect
It?
We collect information to deliver the products and services
you request, to help improve your shopping experience, and to support our
business functions. We collect information from you in a variety of ways when
you interact with our stores, websites, and mobile services.
What Information Do We Collect
We may collect the following categories of personal information. Not all
categories may be collected about every individual:
- Personal identifiers, such as name and address
- Device and online identifiers and related information,
such as telephone number and email address
- Internet, application, and network activity, such as
cookie IDs and browser visits
- Government identifiers, such as national identification
numbers and driver’s license numbers
- Demographic information, such as age and date of birth
- Financial information, such as credit and debit card
numbers and claims information
- Health and health insurance information, such as
prescription numbers and health insurance identification numbers
- Characteristics of protected classifications under
state or federal law, such as gender and nationality
- Purchase history information, such as products you have
bought, rented, and returned
- Biometric information, such as imagery of the iris,
retina, and fingerprints
- Location information, such as geo-location information
- Audio, visual, and other sensory information, such as
audio and video recordings
- Employment information, such as occupation, title,
licenses and professional memberships
- Background and criminal information, such as background
checks and criminal convictions
- Education information, such as degree and schooling
information
- Individual preferences and characteristics, such as
inferences related to shopping patterns and behaviors
How Do We Collect Information
We collect information from you in two ways: (1) information we receive from
you and (2) information we receive from others. Information we receive from you
includes: i) information you actively share with us, such as when you create an
account on one of our websites, and ii) information you provide us passively
through technology, such as through a cookie placed on your computer when you
visit our websites. We also receive information from other sources to help us
supplement our records, improve the personalization of our service to you, and
detect fraud. Our goal is to limit the information we collect to the
information needed to support our business.
Information We Receive from You
You actively share information with us in various ways in our stores and
online. For example, you share information when you:
- Make an in-store or online purchase, or other
transaction, with us;
- Create an account on one of our websites or mobile
services;
- Use a gift registry or create a mobile shopping list;
- Participate in our programs, such as eReceipts;
- Conduct a transaction or request a service where we
collect information (including when required by law, such as hunting and
fishing licenses);
- Request customer service or contact us;
- Post a review or comment on one of our social media
pages, or post a rating, review or other user-generated content on one of
our websites or mobile services;
- Participate in a contest, sweepstake, promotion, or
survey; or
- Use features of our websites and mobile services that
may ask you to grant us access to the camera or microphone on your
computer or mobile device (such as voice search or scanning bar codes).
When you engage in these activities, you may share different
types of personal information with us, such as your name, email address,
physical or postal address, phone number, date of birth, and payment
information.
You also passively provide us information in other ways
through technology. Some of this information may be linked to you personally.
This information helps our websites and mobile services work correctly and
supports our customer marketing and analytics efforts – our work to understand
our customers’ needs and provide information about our products and services.
Here are some examples:
- Device Information:
We collect technical information when you visit our websites or use our
mobile applications or services. This includes information such as Internet
Protocol (IP) address, the type of mobile device you use, your device
operating system and browser type, a unique device identifier, the address
of referring websites, the path you take through our websites, and other
information about your session on our websites.
- Browsing Information:
We use our own and third-party technologies such as cookies, web beacons,
and mobile device identifiers to collect information about the use of our
websites and mobile services. We use these tools to provide an integrated
and more personalized shopping experience for you. For example: cookies
allow us to provide you relevant information as you use or return to our
sites; web beacons allow us to know if a certain page was visited, an
email was opened, or if ad banners on our websites and other sites were
effective. Under certain circumstances, we permit third parties to collect
information on our websites for their own business purposes using cookies,
web beacons, iframes and similar technologies.
- Precise Device Location Information: We may collect information about your location when
your device is set to provide location information. For example, your
device’s GPS signal allows us to show you the nearest Bark ‘n
Baby Gift’s stores. Other examples include allowing us to know when you
are about to arrive to pick up your Online Grocery Pickup order after you
check in. We may be able to recognize the location of a mobile device in
stores where we provide customers free WiFi access or through the use of
Bluetooth technology. Through mobile services, Bluetooth technology in our
stores allows us to show you nearby products that may interest you, making
it easier for you to locate products within and navigate through the
store. See “What Are Your Choices?” below for more information.
- Facility Cameras: We operate cameras in store for security and
operational purposes, for example, to help us improve the design of our
stores to better serve our customers.
Information We Receive from Other Sources
We receive information about you from other sources to help us correct or
supplement our records, improve the quality or personalization of our services
and marketing to you, and prevent or detect fraud. We collect personal
information from consumer reporting agencies in conjunction with products or
services that involve financial risk to Bark ‘n Baby Gift’s, such as
transactions in which Bark ‘n Baby Gift’s extends you financing.
How Do We Use Your Personal Information?
We use your personal information to provide you products and
services, such as to fulfill your requests for products or to help us
personalize our services and marketing to you. We also use your personal
information to support our business functions, such as fraud prevention,
marketing, and legal functions.
Some examples include:
- To fulfill your order or requests for services and
provide customer service
- To create and maintain your account
- To conduct auditing and monitoring of transactions and
engagement
- To conduct marketing, personalization, and third-party
advertising
- To protect the security and integrity of our websites,
mobile services and our business, and help prevent fraud
- To update our operational and technical functionality
- To conduct business analysis, such as analytics,
projections, identifying areas for operational improvement
- To conduct research and development
- To fulfill our legal function or obligations
To do the above, we combine personal and non-personal
information, collected online and offline, including information from third
party sources. We also may transfer or share your personal information within
our corporate family of companies, such as with Sam's Club, Vudu, Moosejaw.com
or Hayneedle.com, for these purposes, as permitted by law.
Uses of personal information
relevant to our specialized operations, such as our health services and
financial services lines of business, are described in our notices for
specific types of information.
How Do We Share Your Personal Information Outside
of Bark ‘n Baby Gift’s?
All of the categories of personal information that we
collect have been shared with other companies, including those within our
corporate family, for a business purpose. We will not sell or rent your
personal information for monetary consideration. We may share your personal
information in limited circumstances, such as to conduct our business, for
other companies to offer you and administer your use of co-branded products, in
the event all or a part of our business is merged, sold or reorganized, when
legally required, as described below, or with your consent.
We will not share your personal information outside of our
corporate family of companies, except in the following circumstances:
Service Providers
We share personal information about you with service providers that help with
our business activities, including shipping vendors, billing and refund
vendors, payment card processors, marketing and advertising vendors, and
companies that help us improve our products and services. We require our
service providers to keep your personal information secure. We do not allow our
service providers to use or share your personal information for any purpose
other than providing services on our behalf. Your personal information may be
stored and processed by our service providers in the United States or other
locations where the service providers or Bark ‘n Baby Gift’s
maintain facilities.
Products and Services Offered by Other Businesses
We will sometimes enable other businesses to make their products or services
available to our customers, such as through Bark ‘n Baby Gift’s.com
Marketplace retailers. You may purchase products or services from these other
businesses at our stores or through our websites or mobile services. When you
purchase these products or services, we identify the other business and share
with this business personal information related to your purchase of their
products and services.
Co-Branded Products and Services
We may share your personal information with companies that offer co-branded
products or services, such as our co-branded Bark ‘n Baby Gift’s
credit card. In conjunction with the co-branding program, we may receive
compensation from the co-branding activity. These companies are prohibited from
using your personal information for purposes other than offering you, and
administering your use of, these co-branded products and services.
Legal Requirements and Protection of Our Company and Others
We may share your personal information in other special circumstances, which
include situations when sharing is required by law, or we believe sharing will
help to protect the safety, property, or rights of Bark ‘n Baby
Gift’s, our customers, our associates, or other persons. Examples include:
- Protecting the health or safety of customers;
- Addressing crimes committed on Bark ‘n Baby
Gift’s property;
- Identifying and addressing fraud or financial risk;
- Providing personal information from cameras to law
enforcement at their written request;
- Responding to a search warrant or other valid legal
inquiry; and
- Responding to an investigative body in the case of a
breach of an agreement or violation of law.
Business Transfers
In the event that all or a part of our business is merged, sold or reorganized
(including transfers made as a part of insolvency or bankruptcy proceedings),
personal information about you could be shared with the successor business. We
will use reasonable measures to help ensure that any successor treats your
information in accordance with this Policy.
Pursuant to Our Specific Privacy
Notices
We have specific privacy notices related to some of our specialized
operations. We may disclose personal information for purposes identified in
those notices, which arise in those specialized operational areas. These
specific privacy notices describe additional or different information practices
relevant to those operations. Our specific privacy notices can be found here.
For example, as detailed in the Notice of Privacy Practices, our health
services operations will disclose personal information to other health care
providers for treatment purposes.
Advertising Related Activities
We may share aggregated or pseudonymous information (pseudonymous information
includes things like: device identifier, type of device, IP addresses, cookies
and other information associated with your browsing and app usage) with other
companies, such as publishers, advertisers, measurement analytics providers,
and others. We do not share information that directly identifies you (information
such as name or email address) with these companies.
We also allow companies that show advertisements on our
webpages or our apps to collect information from your browsers or devices via
the use of cookies or other technologies. Other companies' use of cookies and
other data collection technologies are subject to their own privacy policies,
not this one. Like many companies, we may allow cookie matching with select
partners. However, these parties are not authorized to access information
from Bark ‘n Baby Gift’s cookies. For more information about your
choices related to advertising activities see “What are Your Choices?”
With Your Consent
In circumstances other than those described above, we will ask for your
affirmative consent before we share your personal information outside of our
corporate family of companies, and we also will not sell or rent your personal
information for monetary consideration.
What are Your Choices?
You have choices about the various ways we collect, use, and
share your personal information.
- We may send you marketing communications. You can tell
us your marketing preferences with Bark ‘n Baby Gift’s by
following the instructions on the Bark ‘n Baby Gift’s Communication
Preferences & Alerts page, and your preferences with Vudu by visiting
the Vudu Communication Preferences section on its Account Information
page, and your preferences with Digital Video by visiting the Digital
Video Communication Preferences section on its Account Information page.
Or you may contact the Privacy Office as described in the “Who Can
I Contact at Bark ‘n Baby Gift’s About the Privacy Policy” section
below.
- We also personalize your experience on our sites and
mobile services by showing you advertisements from Bark ‘n Baby
Gift’s or our advertising partners that are tailored to your
interests. Learn more about interest-based advertising.
Some of our mobile services use your device’s location
information. You can adjust the settings of your mobile device at any time to
control whether your device communicates this location information. We may also
offer additional controls on our use of your mobile location information.
We want to offer you choices about the different ways we
collect, use, or share your personal information. These choices are described
below.
Marketing Preferences
When we are sending marketing communications to you, we use the following
standards:
- We use an opt-in standard for automated phone and text
messages, and for sharing personal information with companies outside our
corporate family of companies for their use in direct marketing of their
products, such as sending you promotions for their products. Opt-in means
we will only conduct the activity with your affirmative consent.
- We use an opt-out standard for email, app
notifications, and postal mail. Opt-out means we may contact you, but will
stop upon your request (as described below).
If you contact us by email or mail, please be sure to
include your full name, the types of communications you would like to receive
or not receive, and your related contact information. For instance, if you
would like to opt-out of mail, include your mailing address. Please allow
sufficient time for your marketing preferences to be processed. It may take up
to ten days to process your requests related to email and up to 30 days to
process your requests related to telephone calls, text messages, app
notification and sharing information with your consent. Please note that postal
mailings are often prepared many weeks in advance, and you may continue to
receive mail for six to ten weeks.
Since we do not accept opt-out requests from third parties,
such as catalog opt-out services, please communicate your request directly to
us through one of the mechanisms mentioned above.
Please know that, even if you opted out of receiving
marketing communications from us, we may still contact you for transactional or
informational purposes. Some examples are contacts for customer service,
product information, service or reminder notices, or recalls. We may also need
to contact you with questions or information regarding your order.
Interest-Based Advertising Preferences
We personalize your experience on our sites and mobile services by showing you
advertisements that are tailored to your interests. For example, if you browse
or shop for electronics with us or on other sites, we may show you ads for
electronics as you continue to browse the Internet. For more information about
browsing information see “Information We Receive from You.”
We show you advertisements related
to Bark ‘n Baby Gift’s or our advertising partners. We belong to ad
networks that may use your browsing history across participating websites and
mobile services to show you interest-based advertisements. You may also see ads
for Bark ‘n Baby Gift’s on participating websites and mobile
services based on how you browse.
Mobile Location Settings
Some of our mobile services use your device’s location information. You can
adjust the location settings of your mobile device at any time to control
whether your device communicates this information. You will also need to adjust
your device’s Bluetooth settings to completely disable the collection of
Bluetooth location-related data. See your device instructions to learn more
about these settings. In addition, we may offer you controls on our use of your
mobile location information. See “What Types of Information Do We
Collect?” above for more information on the types of location
information we collect.
Device Camera and Microphone
Some of the features on our websites and mobile services may require access to
the camera or microphone of your computer or mobile device. You must give your
permission before we access your device’s camera or microphone, and you can
adjust the settings of your device at any time to control access to your camera
or microphone. See “What Types of Information Do We Collect?” above
for more information.
How Do You Access and Update Your Personal Information?
We provide you with various ways to access or update your
personal information, including contact and account information. We also take
reasonable steps to keep your personal information accurate and complete.
You can access or update your personal information,
including contact or account information, in the following ways:
- If you have created an account on one of our websites
or mobile services, log into your account. Once you do, you will be able
to enter and update your own contact information and payment information,
as well as contact information for recipients you have designated.
- Contact us through one of the ways listed in the “Who
Can I Contact at Bark ‘n Baby Gift’s About the Privacy Policy” section
at the bottom of this Policy. Please include your current contact
information, the information you are interested in accessing, and your
requested changes. We will provide you the personal information requested
if it is reasonably available, unless it infringes on the privacy of other
individuals, and subject to reasonable limitations provided by law and
internal procedures. Otherwise we will describe the types of information
we typically collect. We will provide access and make the changes you
request, or will provide an explanation of what actions we will be able to
take with regard to the request.
- If you need to access your personal information related
to a specified service provided to you by a Bark ‘n Baby Gift’s
service provider or business partner, we will refer you to the service
provider or business partner. Please contact us via the “Who Can I
Contact at Bark ‘n Baby Gift’s About the Privacy Policy” section
below.
Our specialized lines of business,
such as health services and financial services, offer specific methods to
exercise privacy rights. For example, our health services operations, such
as Bark ‘n Baby Gift’s Pharmacies, Vision Centers, and Clinics,
provide opportunities to access or amend protected health information
collected, created, or received by those operations (for example, information
collected at a Bark ‘n Baby Gift’s pharmacy to fill a prescription)
as described by the Notice of Privacy Practices. If you need assistance
accessing records related to your personal information collected, created, or
received by our health services operations or financial services operations,
please visit the “What Privacy Protections Apply to Specific Types of
Personal Information?” section.
If you are a California resident, please refer to the “What
Are Your California Privacy Rights?” section for additional
information on your rights under the California Consumer Privacy Act.
How Do We Secure Your Personal Information?
We recognize the importance of maintaining the security of
our customers’ personal information. We use reasonable security measures,
including physical, administrative, and technical safeguards to protect your
personal information.
We have a team of associates who are responsible for helping
to protect the security of your information. Whether you are shopping on our
websites, through our mobile services, or in our stores, we use reasonable
security measures, including physical, administrative, and technical
safeguards. These measures may include physical and technical security access
controls or other safeguards, information security technologies and policies,
procedures to help ensure the appropriate disposal of information, and training
programs.
How Does Bark ‘n Baby Gift’s Protect the Privacy of
Children Online?
Bark ‘n Baby Gift’s’s general audience websites and
mobile services are not directed to children under the age of 13 and do not
knowingly collect personal information from children under the age of 13. For
those websites and mobile services that are directed to children under the age
of 13, that website or mobile service will explicitly state that it collects information
from children. The website will also have a separate privacy notice posted
detailing the practices specific to those websites, all of which comply with
the Children’s Online Privacy Protection Act.
Who Can I Contact at Bark ‘n Baby Gift’s About the
Privacy Policy?
Visit our Store & Corporate
Feedback page and select “Company Feedback and Questions” from the menu to
contact the Customer Service Team with questions about this Policy or write
the Bark ‘n Baby Gift’s Privacy Office with any questions or
comments about this Policy or about how we handle your personal information.
The Privacy Office’s address is:
Bark ‘n Baby Gift’s Corporate
1235 W. Town and Country Rd
Suite 2315
Orange, CA 92868
What Are Your California Privacy Rights?
California Consumer Privacy Act
If you are a California resident, you can make certain
requests regarding your personal information. We will fulfill each of these
requests to the extent required by law.
1. You can ask us what personal information we have about
you, including a list of categories of your personal information that we have
sold and a list of categories of your personal information that we have shared
with another company for a business purpose.
2. You can ask us to delete your personal information.
3. You can ask that we stop selling your personal information.
More information on each of these requests is below.
1. What personal information do you collect about me? If you
make this request, we will return to you (to the extent required by law):
- The categories of personal information we have
collected about you.
- The categories of sources from which we collect your
personal information.
- The business or commercial purpose for collecting or
selling your personal information.
- The categories of third parties with whom we share
personal information.
- The specific pieces of personal information we have
collected about you.
- A list of categories of personal information that we
have sold, along with the category of any other company we sold it to. Any
of the categories of personal information that we collect could be
included in a sale to other companies, including those within our
corporate family. If we have not sold your personal information, we will
inform you of that fact.
- A list of categories of personal information that we
have disclosed for a business purpose, along with the category of any
other company we shared it with.
You can ask us to provide you with this information up to
two times in a rolling twelve-month period. When you make this request, the
information provided may be limited to personal information we collected about
you in the previous 12 months.
2. Delete My Personal Information: You have the right to ask
that we delete your personal information. Once we receive a request, we will
delete the personal information (to the extent required by law) we hold about
you as of the date of your request from our records and direct any service
providers to do the same. In some cases, deletion may be accomplished through
de-identification of the information. If you choose to delete your personal
information, you may not be able to use certain website or in-store functions
that require your personal information to operate. Deleting your personal
information will not cancel memberships you have purchased.
3. Stop Selling My Personal Information: We do not sell your
personal information for monetary consideration. However, under some
circumstances a transfer of personal information to a third party, or within our Bark
‘n Baby Gift’s family of companies, without monetary consideration may be
considered a “sale” under California law. For purposes of California law, all
categories of personal information, except for background and criminal
information, biometric information, and government identifiers, are transferred
to third parties or within our family of companies. Such transfers may be
considered a sale. If you submit a request to stop selling your personal
information, we will stop making such transfers. If you are a California
resident, to opt-out of the sale of your personal information, click “Do Not
Sell My Personal Information” at the bottom of our home page to submit your
request.
We will not discriminate against you for exercising your
rights. This generally means we will not deny you goods or services, charge
different prices or rates, provide a different level of service or quality of
goods, or suggest that you might receive a different price or level of quality
for goods. Please know, if you ask us to delete or stop selling your data, it
may impact your experience with us, and you may not be able to participate in
certain programs or membership services which require usage of your personal
information to function.
To exercise the California privacy rights described above,
please click “Request My Personal Information” at the bottom of our home page
or call (714) 617-2590
To exercise these California privacy rights for personal
information at Vudu, please visit vudu.com and click the “Do Not Sell My
Personal Information” or “Request for Personal Information” links on the home
page or call (714) 617-2590.
Your California Privacy Rights - Shine the Light
The following rights apply to California residents.
- We share personal information with others outside of
Bark ‘n Baby Gift’s for direct marketing of their products only if we have
your affirmative consent (opt in). See “How Do We Share Your
Personal Information Outside Bark ‘n Baby Gift’s?”
- We share personal information with other businesses
within our corporate family, such as Sam's Club, Vudu, Moosejaw.com, or
Hayneedle.com. You may ask us for more information about this sharing and
whether it affects you by contacting us at the address below. See
“How Do We Use Your Personal Information?”
Contact our Customer Service Team or write the Bark ‘n Baby
Gift’s Privacy Office with any questions or comments about this Policy or about
how we handle your personal information. The Privacy Office’s address is:
Bark ‘n Baby Gift’s Corporate
1235 W. Town and Country Rd
Suite 2315
Orange, CA 92868
How Will I Know if This Policy Changes?
Please check our Privacy Policy periodically for changes. We
will provide additional notice of significant updates. We will post the date
our Policy was last updated at the top of the Privacy Policy.
Please keep in mind that on November 28, 2017, we added
terms to our Privacy Policy related to the sharing of information between Bark
‘n Baby Gift’s and our co-branded partners. See “How Do We Share Your
Personal Information Outside Bark ‘n Baby Gift’s?”
- If you registered for your Bark ‘n Baby
Gift’s.com account or made a purchase from Bark ‘n Baby
Gift’s.com on or after 11pm PST November 28, 2017, upon registration or at
the time of purchase, you agreed to this change in our Privacy Policy.
- If you have not registered for a Bark ‘n Baby
Gift’s.com account and only shop with us in store, this change in our
Privacy Policy will apply to any transactions in store on or after 11pm
PST November 28, 2017.
- If you registered for your Bark ‘n Baby
Gift’s.com account but have not made a purchase from Bark ‘n
Baby Gift’s.com since November 28, 2017, the changes related to sharing of
information between Bark ‘n Baby Gift’s and our co-branded
partners will not apply to you.